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Privacy Policy

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Privacy Policy

At Pixelpride Unipessoal LDA, we are committed to protecting your personal information and ensuring a safe, secure experience on our website. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our site, make an inquiry, or place an order. By using our website, you agree to the practices outlined below.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, email address, phone number, company name, billing and shipping address.

  • Order Information: Product selection, quantity, payment details, and transaction history.

  • Technical Data: IP address, browser type, device information, and browsing behavior on our website.

  • Communication Records: Messages, inquiries, and customer service interactions.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Provide customer support and respond to inquiries

  • Improve website performance and user experience

  • Send updates about shipments, promotions, or product news

  • Verify payment and prevent fraudulent activities

  • Maintain business and legal records

Pixelpride does not sell, rent, or trade your personal information.

3. Data Sharing & Disclosure

We may share your information with trusted third parties only when necessary, including:

  • Shipping & logistics partners

  • Payment processors

  • Customs authorities (for international shipments)

  • Technical service providers for website maintenance

All third-party partners follow strict confidentiality and data protection standards.

4. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us:

  • Improve website navigation

  • Analyze traffic

  • Personalize content

You may disable cookies in your browser, but some site features may not function properly.

5. Data Security

We use advanced security measures to protect your information from unauthorized access, alteration, or disclosure. This includes encrypted communication, secure servers, and strict internal data-handling protocols.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes stated in this policy or as required by law. Once no longer needed, your data is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

  • Access or update your personal data

  • Request deletion of your information

  • Object to certain types of data processing

  • Withdraw consent at any time

To exercise these rights, please contact us directly.

8. International Transfers

As a global supplier, we may transfer data across borders for order processing. We ensure that all data transfers comply with international data protection laws.

9. Changes to This Policy

Pixelpride Unipessoal LDA may update this Privacy Policy from time to time. Continued use of our website means you accept the updated policy.

10. Contact Information

For questions about this Privacy Policy or your personal data, please contact:
Pixelpride Unipessoal LDA
Avenida da Bulgaria, 43 1 DTO,
2605-730 Casal de Cambra, Sintra, Portugal